UP TO 100-NIGHT RISK FREE TRIAL
Your ervét System comes with a 100-Night, Risk Free Trial. We believe you and your partner (and your furry loved ones) should be able to try sleeping on ervét to notice the improvement in your sleep, so we give you up to 100 nights to try ervét in the comfort of your own home (and the cozyness of your own duvet!).
Your Bamboo Sanitized® bedding comes with a 30-Night, Risk Free Trial. We believe you and your partner should be able to try sleeping on organic bamboo to notice the improvement in your sleep, so we give you up to 30 nights to try the coolest, cleanest sheets in the comfort of your own home.
How does the Risk Free Trial work?
If you and your partner are not in love with ervét, you can send it back no questions asked for an exchange or return. Returns will be refunded to original form of payment. Shipping handling fees nonrefundable.
To be eligible for a return on a 100-night risk free trial, we request that you try your new ervét system for at least 30 days before submitting a request, as it can take some time for you and your partner to adjust to a new way of sleeping.
To be eligible for a return on a 30-night risk free trial, we request that you try your organic bamboo bedding for at least 7 days before submitting a request.
Your Trial will start on your delivery date. We hope you enjoy a better nights sleep!
*Please note, orders completed with promotional codes are excluded from the 100-night trial and eligible for exchange only.
Need to return your ervét, please click here.
What is your Refund & Return process for ervét?
If you and your partner are not in love with your ervét bedding within the risk-free trial period, please contact us at Email firstname.lastname@example.org to process a return or exchange.
Shipping handling fees nonrefundable.
Because a used ervét cannot be resold, we will donate your ervét to a local charity that can provide a clean and comfortable sleeping system to those in need. Your used ervét should be in reasonably good condition, not damaged or stained and returned in it's original packaging.
While we would love to be able to offer free returns for everyone, everywhere, as a small, family-run business we need to charge for shipping and handling so we can keep our commitment to you to improve the way couples sleep. Returns of used ervéts will be refunded minus shipping and handling processing fees.
The processing fees cover shipping and handling as well as delivery of your used ervét to a local charity.
To be eligible for an ervét return, we request that you try your new ervét for at least 30 days before submitting a request, as it can take some time for you and your partner to adjust to a new way of sleeping. The 100-night home trial is to give you and your partner a chance to try ervét within your own home to make sure you and your partner love it. Because of that, each household is eligible to return a maximum of 1 ervét. Returns will be accepted only from the original delivery address. Returns will not be accepted if we reasonably believe the customer is initiating the return process in bad faith.
Any ervét products that were purchased from another retailer will be subject to that retailer’s return policy.
Kickstarter and Indiegogo orders are not eligible for returns.
Items purchased on Clearance are final sale.