In-stock orders are typically processed within 1–3 business days.

Some products or options may have extended shipping times. When applicable, the estimated ship date will be displayed on the product page.

If an unexpected delay affects your order after purchase, we’ll contact you with updated timing and available options. Once your order ships, tracking information will be sent by email.

As soon as your order ships, you’ll receive an email with tracking information. Please allow up to 24 hours for tracking to update after your shipping confirmation is sent.

Shipping options and estimated delivery times are shown at checkout based on your delivery address.

Delivery estimates begin once your order has shipped and do not include order processing time.

We use UPS, USPS and FedEx to ship orders and choose based on the quickest method at time of order placement.

Contact us as soon as possible by email: melandreid@ervetbedding.com if you need to change your delivery address. We’ll do our best to update it before your order ships, but changes cannot be guaranteed once an order has been processed or handed over to the carrier.

Tracking can occasionally experience delays or show a package as delivered before it arrives. If your tracking hasn’t updated for several days or your package appears to be missing, contact us (melandreid@ervetbedding.com) and we’ll help you determine the next step. so we can get you sorted.

Packages returned to us because they were refused, unclaimed, or sent to an incorrect or incomplete address may be subject to return shipping costs. Original shipping charges are non-refundable.