We're super excited about getting your order to you. All orders are shipped with tracking sent to the email used at order placement. Happy cocooning!
All orders are shipped within 12-36 hours from our warehouse in Ontario, CA. Delivery times will depend on your shipping option but all orders are tracked from our facility to your door.
Your tracking number will be emailed to you as soon as your order is processed for shipping. A link to that page will also be emailed to you along with your receipt so you can return to track the package at any time.
Receive FREE Standard Shipping for purchases over $149.*
We use UPS, USPS and FedEx to ship orders and choose based on the quickest method at time of order placement.
*Excluding taxes and duties
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly at firstname.lastname@example.org and we’ll take you through the process.
We do our best to ensure your items arrive in perfect condition. However, in the unlikely event that your box arrives in a damaged condition, please accept the delivery and email us email@example.com so we can get you sorted.
If you refuse your order or any part of it without authorization from us, you will be responsible for all shipping, duties and taxes.
Please make sure your shipping address is correct as we can’t redirect orders once items have been dispatched. Sorry!